Fraud Analyst II

Key Responsibilities:

Fraud Detection, Alert Analysis & Case Management

• Review fraud alerts from surveillance systems to identify patterns, typologies, and emerging fraud schemes across payment channels (ACH, wire, card, crypto).
• Conduct detailed analysis of customer profiles, behaviors, and transactions to assess fraud risk indicators.
• Document findings and escalate cases for further investigation when necessary.
• Collaborate with client Fraud Risk and Compliance teams to refine monitoring scenarios and thresholds.
• Recommend process enhancements and control improvements to minimize false positives and strengthen detection capabilities.

Quality, Collaboration & Reporting

• Ensure alerts, investigations, and escalations meet quality standards and comply with documentation requirements.
• Partner with investigators, compliance officers, and data analytics teams to enhance investigative outcomes.
• Provide insights on fraud trends and contribute to management reports and dashboards.