Fraud Investigation Expertise
- In-depth experience in handling various fraud types including ATO, PTO, TOA, ID Theft, First Party Frauds, etc.
- Conducting full-scope 360-degree reviews and investigations based on alerts triggered by threshold violations.
Analytical & Decision-Making Skills
- Ability to analyze financial transaction patterns, identify suspicious activity, and take real-time action based on findings.
Case Handling & Escalation
- Skilled in deciding case outcomes such as closure, reimbursements, or escalation, and liaising with internal/external stakeholders for end-to-end alert resolution.
Policy Adherence & Risk Mitigation
- Apply fraud mitigation steps as per defined policies and procedures, ensuring compliance and minimal false positives.
Tools & Red Flag Monitoring
- Hands-on experience with payments, core banking systems, check kiting, ACH, wire fraud, and other fraud red flags related to credit cards, loans, and Zelle.
