Founder's Office

About the Role

Manufex is a one-stop procurement solution for hardware companies starting from paper to product on your table. We're a fast-moving, early-stage team, and the Founder's Office sits right next to the CEO and leadership - turning ambiguous, cross-functional problems into crisp plans, clear owners, and shipped outcomes.

This is an execution role, not a coordination role. We're looking for an early-career operator (1–2 years of experience) who wants to learn how a startup actually runs by doing the work: writing the memo, chasing the follow-up, building the tracker, getting the deal unstuck. You'll work closely with the CEO and co-founders across GTM, product ops, compliance, and customer delivery, with real ownership from day one and a steep learning curve.

What You'll Do

Founder Support

• Help run the operating cadence - weekly priorities, KR tracking, meeting prep, decision logs, follow-ups
• Turn leadership conversations into action: draft memos, capture decisions, chase owners to closure
• Prep internal and external meetings: briefs, stakeholder notes, agendas, and post-meeting follow-through

Cross-Functional Execution

• Support special projects across Product, Eng, Compliance, Sales, and Customer Success
• Help build lightweight systems - trackers, templates, playbooks, operating routines
• Assist on 0→1 initiatives: onboarding plans, pilot definitions, KPI frameworks, process cleanup

GTM / Customer Delivery Ops

• Support deal execution: proposal and SOW hygiene, pricing model updates, redline coordination, mutual action plans
• Put together customer-facing artifacts: status updates, KPI/ROI summaries, rollout plans
• Track dependencies and risk flags on high-stakes timelines

Compliance / Quality / Governance

• Help operationalize compliance - tracking policy updates, QA workflows, audit-ready documentation, evidence collection
• Maintain change-management discipline: what changed, why, who approved, what's the rollout plan

Internal Operations

• Help improve internal throughput - planning rituals, meeting structures, tooling choices
• Support Finance/BizOps on budgeting, vendor management, and operational metrics as needed

What Success Looks Like (First 90 Days)

• You've picked up the CEO's operating cadence - priorities, KR tracking, decision logs, follow-ups - and are running it with light oversight
• You're the reliable owner of at least 1–2 recurring workstreams (a tracker, a meeting series, a reporting cadence)
• Leadership is spending less time chasing status and more time deciding, because you're closing the loop
• Customer or compliance deliverables you've touched are cleaner - clearer owners, fewer dropped threads

Who You Are

High-agency: you notice what's broken and start fixing it instead of waiting to be told

Structured writer and thinker: clear memos, crisp plans, ambiguity turned into next steps

Low ego, high standards: you'll do the unglamorous work and still care about quality

Fast learner, comfortable picking up a regulated, technical domain (precision manufacturing) quickly

Trustworthy with sensitive information - investor, customer, and compliance conversations

Comfortable with early-stage intensity: shifting priorities, high expectations, a small team

Preferred Background (not required)

1–2 years of experience in a demanding environment - startup ops/BizOps, consulting, banking or fintech ops, product ops, or a founder-led team (internships and part-time roles count toward this)

Some exposure to enterprise customers and/or regulated or process-heavy workflows is a plus, not a must

Strong writing - memos, project plans, customer-facing updates

Skills We Care About

Project management - real execution and follow-through, not just status updates

Exceptional written and verbal communication

Analytical ability - Excel/Sheets, basic modeling, KPI design

Stakeholder management - execs and ICs, internal and external

Operational rigor - process, documentation, follow-through

Reports directly into the Founder's Office / CEO