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Lucidity

Founder's office Manager - GTM

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Job Description

Role: Manager - Founder's Office GTM & Program Management (Generalist)

Location: Bengaluru (Hybrid)

Experience: 4-8 years

Shift Timings - 4PM IST

About Us

Lucidity is a rapidly growing company with a first of its kind and impactful product in the cloud storage. Joining Lucidity offers the opportunity to work on cutting-edge technology, solve real-world problems for major enterprises, and be part of a company that is reshaping the future of cloud storage.

  • We were also awarded Best Infra and Dev Tools SaaS Startup by SaaSBoomi Link
  • Listed among India's Top Startups by LinkedIn2024 & 2025
  • Lucidity has been featured in the Forrester Cloud Storage Management and Optimization Report.
  • We are backed by $32 M in funding from investors like Alpha Wave Global, WestBridge Capital, and Beenext - Link
  • We are the category leader in cloud storage optimization.
  • Trusted by major enterprises, including Fortune 500 companies spanning across the US and the UK, being the major Markets.
  • Opportunity to work with experienced co-founders Vatsal & Nitin - serial entrepreneurs who bring with them more than a decade of experience working with companies like Microsoft, Swiggy, and Tracxn and building and selling large tech products.
  • Work in deep tech company and be part of an accelerated growth journey
  • We have a presence across India, Abu Dhabi, the US, and the UK.

What we do

Lucidity is a company that provides an automated NoOps disk auto-scaler for cloud storage across AWS, Azure, and GCP. It addresses over-provisioned block storage by dynamically scaling capacity, increasing disk utilization to around 80% from 25-35%. This results in cost reductions of up to 70% for businesses. Here's a video of what Lucidity does.

Key benefits include:

  • Significant Cost Savings on storage (especially EBS costs).
  • Elimination of Downtime by preventing disk space issues.
  • Reduced DevOps Effort through automation.
  • Application Agnostic solution works with various systems.

Few additional useful links: website, blogs:Youtube: LinkedIn

About the Role

This is a Manager-level generalist role in the Founder's Office, focused on sales, go-to-market, customers, and revenue execution with a strong charter around AI positioning, new GTM motions (including MSP ecosystem selling), and strategic revenue expansion initiatives.

You will work directly with the founders and leadership team to drive high-priority, cross-functional initiatives across Sales, Marketing, Customer Success, and Operations.

This role is designed for someone who can act as a founder office athlete stepping into ambiguous, zero-to-one initiatives and owning them end-to-end. Over time, this person should be capable of owning high-leverage GTM and positioning initiatives independently.

This role may evolve into owning:

  • Program management of AI-led market positioning and narrative and AI automation of workflows in GTM functions
  • Selling into and through MSPs / ecosystem partners
  • Strategic GTM experiments and new vertical motions

If you want predictable scope or narrow ownership, this role isn't for you.

If you want to learn how a B2B SaaS company scales revenue from the inside and shape how we position ourselves in an AI-driven world this is front-row access.

What You'll Do

Founder Leverage & Strategic Execution

  • Act as an execution partner to founders on high-impact GTM and revenue priorities
  • Drive company-wide initiatives from zero to one across Sales, Marketing, Customer Success, and Ops including new product launches and AI-led initiatives
  • Take ambiguous problems and turn them into clear plans, timelines, and outcomes
  • Ensure speed, follow-through, and accountability across teams

Program Management of AI Positioning & Market Narrative

  • Define and evolve the company's AI-first positioning and market narrative to ensure clear differentiation and strategic alignment.
  • Translate product capabilities into compelling, outcome-driven AI messaging for external and internal stakeholders.
  • Partner with Product to shape packaging, positioning, and successful launch of AI-led features and capabilities.
  • Develop AI-centric sales playbooks, enablement materials, and competitive battlecards to drive field effectiveness.
  • Equip Customer Success with frameworks and messaging to deliver measurable AI value realization and expansion.
  • Identify and activate AI-led GTM plays that accelerate growth and improve sales cycle efficiency.
  • Leverage Gen-AI tools internally to enhance sales productivity, content velocity, and decision support across teams.

New GTM Motions & MSP / Ecosystem Selling

  • Explore and build selling motions into MSPs and ecosystem partners
  • Develop partner-facing collateral, enablement materials, and positioning
  • Run structured experiments around verticals or channel motions
  • Support strategic deals and ecosystem conversations alongside founders

Program & Project Management (Sales & Marketing)

  • Own mission-critical programs end-to-end: define scope, build plans, track execution, and unblock teams
  • Coordinate across stakeholders to align timelines, priorities, and deliverables
  • Ensure nothing falls through the cracks by following up, escalating, and pushing for closure

Go-to-Market & Sales Enablement

  • Support GTM strategy: ICP definition, messaging, positioning, and market entry plans
  • Build and maintain GTM decks, sales narratives, pitch materials, and client collaterals
  • Support enterprise and strategic deals with research, deal prep, and execution support
  • Translate market and customer insights into actionable sales plays

Customer Growth & Retention

  • Partner with Sales and Customer Success to drive expansions, upsells, and renewals
  • Identify churn risks and work cross-functionally to close gaps
  • Capture customer feedback and ensure it feeds into GTM and execution priorities

Data, Metrics & Visibility

  • Work with leadership to define KPIs and success metrics across GTM and revenue
  • Analyze business performance and surface clear, actionable insights
  • Build and maintain dashboards, trackers, and documentation using Sheets, Notion, CRM tools, etc.
  • Improve pipeline visibility, forecasting accuracy, and reporting discipline

Special Projects & Scale Enablers

Own special initiatives such as:

  • Market research & competitive benchmarking
  • New GTM motions or vertical experiments
  • Process design for sales, ops, or customer workflows
  • AI-led automation initiatives to reduce manual work
  • Support leadership with investor updates, internal reviews, and strategic presentations

What Success Looks Like

  • Founder bandwidth increases while GTM velocity improves
  • AI positioning becomes sharper, clearer, and differentiated
  • New motions (including MSP/channel) are tested and scaled
  • Strategic initiatives move from decks to execution
  • Pipelines are cleaner, visibility is higher, decisions are faster
  • Customers expand, retention improves, and feedback loops tighten
  • The company scales revenue faster because you exist

Must-Have Qualifications

  • 45 years of experience in Founder's Office, Strategy, Business Ops, GTM, Consulting, RevOps, or B2B SaaS roles from Tier- 1 College
  • Prior exposure to selling, customer-facing roles, or marketing execution (not purely backend ops)
  • Strong program and project management skills you take ideas to execution without handholding
  • Structured problem-solving and first-principles thinking
  • Excellent communication skills you drive clarity and urgency across stakeholders
  • High ownership mindset you follow through and get things done
  • Strong proficiency in Google Sheets, Slides, Docs and basic data analysis
  • Ability to create clean, compelling decks for leadership, investors, and customers
  • Demonstrated interest in AI tools and hands-on usage of Gen-AI / automation tools (ChatGPT, Zapier, n8n, etc.)

Good to Have

  • Prior Founder's Office or early-stage startup experience
  • Familiarity with CRM tools (HubSpot, Salesforce)
  • Experience building internal workflows and operating rhythms
  • Exposure to investor relations or board processes
  • Understanding of SaaS metrics (pipeline, retention, CAC, LTV)
  • Comfort working directly with CXOs and cross-functional teams
  • Basic understanding of financial modeling or budgeting

Why This Role

  • Direct exposure to founders and real decision-making
  • Ownership over GTM and revenue-critical initiatives
  • Opportunity to build systems instead of inheriting them
  • Steep learning curve and fast career acceleration
  • High trust, high impact, low bureaucracy

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About Company

Job ID: 144019783