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Roles & Responsibilities
. Ensure customer satisfaction through promotingexcellent service respond to customer complaints tactfully and professionally
. Analyze staff evaluations and feedback toimprove the customer's experience
. Project future needs for goods and cleaningproducts order accordingly
. Oversee health code compliance and sanitationstandards
. Seek ways to cut waste and decrease operationalcosts
. Generate weekly, monthly, and annual reports forthe management
. Train new employees and provide ongoing trainingfor all staff
. Attend quarterly P&L meetings
Job ID: 151132543
Skills:
POS Systems, Ms Office, Menu Planning, inventory systems, vendor management, Financial Planning, HACCP food safety regulations, budgeting, Reporting
Skills:
Marketing Strategy, shifts schedules, Customer Service Delivery, employee hiring, Answering Enquiries From Customers, company policies, promoting customer loyalty plans, Productivity and Innovation Strategy, Maintenance of Inventory, Employee Development, Staff Performance, Controlling Wastages, Food Service Operations, Ordering Supplies, Supervise All Operations, Staff Management
Skills:
technology adoption , Change Management, Process Methodologies, Food Service Management, Project Management, Dietetics and Nutrition, Design Thinking, Food Safety Regulations, Sanitation Practices
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