Job Title :Food & Beverage Manager /Associate Director Food & Beverage (Department Head)
Location: Goa
Salary Range : 18-20 LPA
Client : Our Client is a premier Upscale Hotel in Goa, with a 200-Room Inventory. The property is a sought-after destination for Weddings, MICE, and Leisure travellers.
Role Overview:
We are currently seeking a dynamic and results-driven F&B professional to Head the Food & Beverage Operation, ensuring that food quality, safety, and sanitation standards are met, and providing outstanding service to guests..
The successful candidate will be head the Department and organise all activities of the F&B Department, including Banquet Operations, Restaurants, Room Service and Bars, active coordination with F&B Production, to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Specific Focus on Destination Weddings/MICE segments and Beverage Related Operations.
Key Responsibilities:
- Plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation.
- Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments such as room service, restaurants, banquets, kitchens, stewarding etc.
- Monitor and, when necessary, develop and implement schedules for the operation of all restaurants and bars to achieve a profitable result.
- Participate with the chef and restaurant managers in the creation and merchandising of attractive menu designs to attract a predetermined customer market.
- Implement effective controls of food, beverage and labour costs among all sub departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labour expenses.
- Assist the departmental managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotions. Maximize food and beverage department profitability.
- Regularly review and evaluate the degree of customer satisfaction of the individual outlets, including banquet service, to recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a a change in competitive environment requires such changes. Investigate and resolve food quality and service complaints.
- Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
- Ensure compliance with all Company policies and procedures that relate to food and beverage, as well as state and central laws and regulations.
- Hire, train, supervise, develop, discipline and counsel team members according to Company policies and procedures.
Preferred Qualifications & Experience:
- IHM/BHM - Bachelor's Degree in Hospitality Management or a related field.
- 12-15 years of relevant experience in Food & Beverage Department with Reputed 5 star / Upscale Hotels in Leisure Segment.
- Should currently be in the role of ADF&B or F&B Manager of Weddings/MICE oriented Hotels with large Banqueting Volumes, preferably at Leisure Destinations like Goa, Rajasthan, Kerala etc.
- Previously handled F&B Revenues of 30-40 crores pa.
- Proven track record of handling food and beverage operations in a 5 star hotel environment .
- Strong understanding of food and beverage operations, including menu design, cost control, and inventory management, Budgeting andBeverage Management.
- Excellent communication, leadership, and team management skills and ability to lead a team
- Ability to work effectively under pressure and deliver results in a fast-paced environment.
- Familiarity with local food and beverage trends and best practices.
