We are seeking a highly skilled and experienced Food and Beverage Manager to oversee and optimize all aspects of our FB operations.
As the manager, you will be responsible for ensuring the delivery of exceptional guest experiences, while effectively forecasting, planning, and managing FB orders, staff, and finances.
Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency.
By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our FB department and enhancing overall guest satisfaction.
Responsibilities
- Manage all FB and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Identify customers needs and respond proactively to all of their concerns
- Lead FB team by attracting, recruiting, training and appraising talented personnel
- Establish targets, KPIs, schedules, policies and procedures
- Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
This job is provided by Shine.com
