Floor Incharge

Job Title: Floor In-charge

Location: Dhanbad, Jharkhand

Job Summary

The Floor In-charge is responsible for overseeing the smooth functioning of assigned floors, addressing facilities issues, maintaining classroom discipline, coordinating with operations, and ensuring effective communication between management, faculty, and students.

Key Responsibilities

• Facilities & Issue Resolution:
• Address general and facilities-related issues on the allotted floors; coordinate with the VNC operator for ground-level issue resolution.
• Classroom Discipline:
• Ensure discipline and orderly conduct in classrooms on the assigned floor.
• Communication & Coordination:
• Be available over call for coordination with the VNC operator for urgent matters.
• Convey daily admin and management communications/circulars to faculty and students.
• Relay faculty and student concerns, requests, and feedback to the management at the end of the class.
• Material & Logistics Management:
• Ensure timely distribution of study materials (DPPs, modules, etc.) as per the day plan, including follow-up for absentees.
• Communicate any class timing changes, room changes, faculty unavailability, or test schedule updates.
• Test & Examination Support:
• Assist in test conduction, seating arrangements, and invigilation management for both online and offline modes.
• Support the admin team in smooth execution of assessments.
• Facility Maintenance Assistance:
• Provide support to the Facility Manager (FM) in maintaining and upkeeping the facility.

Required Skills & Qualities

• Strong coordination and communication skills
• Proactive problem-solving ability
• Organizational and time management skills
• Ability to handle student and faculty interactions professionally
• Flexibility to handle operational challenges during working hours

Qualifications

• Graduate in any discipline (preferred)
• Prior experience in operations, admin, or facility management roles is an advantage
• Basic computer proficiency (MS Office, emails, etc.)