Fiserv Application Support Specialist

Description

We are seeking a Fiserv Application Support Specialist to join our team in India. The ideal candidate will have a strong background in application support, particularly with Fiserv products, and will be responsible for troubleshooting and resolving technical issues while ensuring optimal application performance.

Responsibilities

• Provide technical support for Fiserv applications and resolve issues reported by users.
• Monitor application performance and troubleshoot problems to ensure optimal functionality.
• Collaborate with development teams to implement software updates and enhancements.
• Document technical processes and user guides for future reference.
• Communicate with clients to understand their needs and provide solutions in a timely manner.

Skills and Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in application support or a similar role.
• Strong knowledge of Fiserv applications and financial services technology.
• Proficiency in SQL and database management.
• Experience with troubleshooting and resolving application issues.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.