Role Overview:
We are seeking an experienced FIS Quantum/Echos Production Support Service Engineer to provide end-to-end support for our treasury management systems, ensuring smooth technical operations, governance, and compliance in line with business needs.
Key Responsibilities:
Financial Systems Support
- Provide complete support for FIS Quantum and Echos treasury systems.
- Maintain static data integrity and troubleshoot Enterprise Workflow Framework (EWF).
- Resolve interface issues with bank statements, cashflows, and Cash Xplorer functionality.
- Support treasury processes like In-House Banking, cash forecasting, and intercompany settlements.
- Manage, prioritize, and resolve support tickets with timely solutions.
- Document resolution steps and maintain a knowledge base.
- Assist with system upgrades, patches, and performance monitoring.
Technical Operations
- Utilize Oracle/SQL Server expertise for database maintenance and performance.
- Create and optimize SQL queries for reporting and data extraction.
- Work with Golden Gate and data pipeline technologies for system integrations.
- Support integration between FIS systems and Oracle Fusion AGIS/GL modules.
Governance & Compliance
- Maintain SOPs, process documentation, and impact assessments.
- Conduct regression testing for quarterly updates.
- Ensure SOX compliance and financial data accuracy.
- Participate in change management to minimize operational disruptions.
Required Skills & Qualifications
- 5+ years hands-on experience with FIS Quantum and Echos systems.
- Strong Oracle/SQL Server skills, including SQL query authoring.
- Proficiency in static data maintenance, EWF troubleshooting, and Cash Xplorer configuration.
- Knowledge of treasury processes (IHB, cash forecasting, intercompany settlements).
- Familiarity with bank statement interfaces and data pipelines.
- Understanding of SOX compliance for financial systems.
- Experience with FIS support tools and ticketing systems.
Preferred Skills
- Experience with Golden Gate technology.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced, dynamic environment.
Location: Bangalore, India (Onsite)
Shift: General shift
Salary: As per market standards (Negotiable)
