FinOps Manager - Payroll

Amazon is seeking an experienced leader to deliver Payroll for Amazon employees. We are looking for a strong operational leader with excellent communication skills. In this pivotal role, you will drive cutting-edge payroll solutions that enable our diverse workforce to be paid accurately and on time, every time. The candidate will interact with senior and executive stakeholders worldwide.

The ideal candidate should be able to work independently, be innovative, and have a desire to participate in change, and appreciate a dynamic environment. We are seeking someone with a demonstrated history of successfully owning and managing large, complex payroll processes and engaging with cross-functional teams, and numerous stakeholders, directly and through influence.

This position will be responsible for all aspects of country wide Payroll Operations including managing group workload, establishing priorities, and ensuring adherence to existing policies and procedures.

This position will also act as an escalation point in resolving outstanding issues with internal and external business partners and would involve working across multiple time zones.

Management responsibilities

• Drives execution of vision and goals for the team.
• Responsible for developing and communicating team on department vision and goals.
• Significantly participates in recruiting efforts. Continually raises the bar.
• Is expected to set and improve policies and procedures, maintaining full compliance, implementing best practices.
• Serve as a consultant or lead payroll projects for continuous process improvement of the process.

Business/Function Responsibilities

• To build, inspire and motivate the team to raise the bar
• To develop a professional payroll function which is scalable & flexible to meet the company needs
• To manage a team of payroll team leaders, senior analysts, analysts and payroll vendors
• To liaise with key business partners and senior management (including directors) in order to align priorities and define best in class processes to serve Amazon's employees.
• Accountable to ensure efficiency and efficacy of the internal controls over input and output data of the payroll systems
• Accountable to anticipate employee needs and implement necessary procedures to reduce Amazon's employee's effort to receive payroll services.
• Manage all aspects of payroll and support internal / external stakeholders on projects that involve / impact the pay for employees or the accounting process.
• Manage the integrity of the payroll system and process.
• Build and monitor performance metrics, with focus on ensuring on-time payments, cost out initiatives and estimating future headcount growth.
• Maintain weekly and monthly communications and metrics reporting with Sr Leaders, business partners and finance teams.
• Manage workflow, handle escalations, proactively engage resources to address issues and effectively delegate workload across the leadership team
• Understand and anticipate the downstream impacts resulting from process, policy, system or legislation changes.
• Continually strive to improve efficiency and effectiveness of existing systems and look for enhancements related to current systems and procedures based on KAIZEN and LEAN methodologies.
• Provide clear communication to partners and employees when researching and resolving inquiries.
• Demonstrate a high degree of discretion and confidentiality.
• Support scheduled and adhoc payroll tasks such as reporting, reconciliations, tax filings during the start or end of year, and maintaining annual employee earning records.
• Strategic planning, Stakeholder management (HR, HR Services, Treasury, Accounting, Mobility, Recruitment),

Basic Qualifications

• 12+ years of experience in handling & managing a payroll operations
• Able to implement and execute the defined payroll strategy
• Strong communication skills
• Strong analytical and statistical skills
• Deep controllership / statutory compliance knowledge (tax, labour code, social security, garnishments, pension, benefits, terminations)

Preferred Qualifications

• MS Office knowledge - especially advanced MS Access and MS Excel Office (VBA, macros)
• Familiar with SAP, Peoplesoft, Workday, ADP software
• Experience working with SOX compliance
• Ability to deal with ambiguity and competing objectives in a fast-paced environment
• Proficient in obtaining, organizing, and analyzing data to make fact-based decisions and drive

IDE Statement:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit

BASIC QUALIFICATIONS

• 8+ years of finance or a related analytical field experience

PREFERRED QUALIFICATIONS

• CPA