Description
- Be an expert in the collection processes
- Creation and implementation of strategies to increase the number of successful collections on past due invoices and increase the penetration of accounts
- Contribute to improvements in collection projects by identifying any issues, proposing enhancements in tools and working on continuous improvement of collection protocol and process.
- Communicate internally or externally to identify issues and propose solutions for long term sustainability of processes
- Manage direct reports and internal/ external stakeholders
- Assist in resolving escalated discrepancies to ensure timely and accurate resolution.
- Working with the functional leaders and other internal groups to build scalable processes
- Collaborating with the Global Finance Operations team and internal business partners.
- Lead and Participate in operational excellence activities
- Analyze processes, recommend improvements and manage related quality/internal controls indicator.
Key job responsibilities
- Managing annual performance targets, creating and monitoring appropriate performance metrics
- Act as an escalation point in resolving complex outstanding issues with internal and external stakeholders
- Oversee the hiring & training of new team members and support their development
- Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis
Basic Qualifications
- 4+ years of Accounts Receivable or Account Payable experience
- 4+ years of applying key financial performance indicators (KPIs) to analyses experience
- 4+ years of building financial and operational reports/data sets that inform business decision-making experience
- 4+ years of creating process improvements with automation and analysis experience
- 3+ years of directly managing and leading a team of 3+ members experience
- Degree in Finance/Accounting/Business Studies or other related areas
- In depth knowledge of Order to Cash Process
- 10+ years of experience in Accounts Receivables with at least 5 years of people management and collections experience
- Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
- Managerial skills to handle problems and crisis in a confident and decisive manner.
- Ability to take responsibility for making difficult decisions, taking calculated risks and experimenting with new approaches
- Excellent negotiation, interpersonal, verbal and written communication skills
- Ability to work under pressure and with strict deadlines
- Proficient in Microsoft Excel and Word
- Proven instances in identifying and driving process improvements and operational efficiency projects
Preferred Qualifications
- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- 4+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
- 4+ years of mentoring junior finance and/or business team members experience
- MBA, or CPA
- Knowledge of Tableau
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
- Post-graduation or a Master's Degree Accounting/Finance or a related field
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Company - ADCI - Maharashtra - D80
Job ID: A10383864