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Finacle Helpdesk Support L1

1-5 Years
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Job Description

Roles and Responsibilities :

Should be skilled in following:

  • Knowledge of Finacle Menu Options (CBS 7. 0. 25/ UBS version 10. 2. 18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank
  • Knowledge of Core Banking Solutions, banking support
  • Troubleshooting of issues observed/reported on day to day basis Working knowledge on Service Ticketing/ Management Solutions
  • Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India

Basic Qualifications:

  • Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA
  • Strong problem-solving and analytical skills
  • Effective communication and teamwork abilities
  • Eagerness to learn and adapt to challenging technical tasks

Other Qualifications:

  • Advanced degree in a related field is a plus
  • Relevant certifications or training a plus

More Info

Job Type:
Industry:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

DXC Technology (NYSE: DXC) is a leading global provider of information technology services. We’re a trusted operating partner to many of the world’s most innovative organizations, building solutions that move industries and companies forward. Our engineering, consulting and technology experts help clients simplify, optimize and modernize their systems and processes, manage their most critical workloads, integrate AI-powered intelligence into their operations, and put security and trust at the forefront. Learn more on dxc.com.

Job ID: 122262979