Middleware Support L2 (Weblogic)

Responsibilities:

• Middleware Support: Provide Level 3 support for Middleware technologies, specifically focusing on WebLogic.
• Problem Resolution: Diagnose and resolve complex technical issues related to WebLogic and other middleware components.
• System Maintenance: Perform routine maintenance activities, including patching, upgrades, and performance tuning for middleware environments.
• Troubleshooting: Conduct in-depth troubleshooting of middleware-related incidents and problems.
• Documentation: Maintain comprehensive documentation of configurations, procedures, and troubleshooting steps.
• Collaboration: Collaborate with other support teams, development teams, and vendors to ensure seamless operation and timely resolution of issues.
• Continuous Improvement: Contribute to the continuous improvement of middleware support processes and practices.
• Team Leadership & Growth: Willingness to learn and grow into a leadership role within the team.

Required Skills:

• Proficiency in Middleware technologies, particularly WebLogic.
• Strong organizational and time management skills.
• Good communication and teamwork skills.
• Strong problem-solving and analytical abilities.
• Ability to troubleshoot complex middleware issues.
• A proactive mindset towards learning and professional growth.