Field Service Technician

Medprime Technologies is currently hiring Field Service Technicians for the Thane and Hyderabad locations. The job descriptions (JDs) for both locations are mentioned below. Interested candidates are encouraged to apply to learn more about the role and career opportunities with us.

1) Position Name: Field Service Technician

Job Type: Full-Time | Permanent | Willingness to travel: 75% (Preferred)

Experience: Mechanical assembly: 1 year (Preferred), Field service: 1 year (Preferred)

Location: Wagle Estate, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Position Overview

Medprime Technologies is looking for a dedicated Service Technician to join our team in Thane. The ideal candidate will be responsible for servicing, installing, calibrating, and maintaining advanced medical equipment to ensure peak performance and compliance with industry standards. This role requires hands-on technical expertise, good communication skills, and a readiness to travel for on-site service support.

Key Responsibilities

Install, test, and ensure proper functionality of new medical devices.

Improve processes to optimize equipment use and production efficiency.

Identify and report unsafe operations to the Manager.

Establish and follow safety and environmental protocols.

Provide engineering support for production and maintenance activities.

Perform maintenance tasks and deliver customer support.

Diagnose product issues and carry out necessary repairs.

Write clear and accurate service reports post-diagnostics.

Respond promptly to service calls and execute necessary repairs.

Travel for on-site service as required.

Develop and apply best practices to enhance equipment quality and reliability.

Investigate technical problems, analyze root causes, and implement effective solutions.

Complete tasks assigned by the reporting manager.

Required Skills & Qualifications

Diploma/ITI in Mechanical Engineering, Fitter, or Turner (mandatory)

Minimum 1 year or completed apprenticeship in a relevant field.

Strong hands-on skills in equipment Service, installation, troubleshooting, and maintenance

Excellent analytical, problem-solving, and diagnostic abilities

Ability to work under pressure and make quick decisions

Physically fit and capable of handling fieldwork

Willingness to travel and work flexible hours

Benefits

Flexible working schedule

Supportive work environment

Provident Fund

Health insurance

15 Paid Leaves

16 Public Holidays + 1 Optional Holiday annually

18 Earned Leaves

Work Location: In person

Pay:13,000.00 - 20,000.00 per month.

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2) Position Name: Field Service Technician

Job Type: Full-Time | Work Mode - Remote | Willingness to travel: 100% (Preferred)

Location: Hyderabad/Secunderabad

Position Overview

Medprime Technologies is looking for a dedicated Field Service Technician to join our team.

The ideal candidate will be responsible for installing, servicing, calibrating, and maintaining advanced medical equipment to ensure optimal performance and compliance with industry standards. This is a remote role, and candidates must be based in Hyderabad or Secunderabad, as the position will primarily handle service support across the South India region.

Key Responsibilities

Installation, servicing, calibration, and maintenance of medical equipment

Provide on-site technical support and troubleshooting

Ensure equipment performance meets quality and regulatory standards

Maintain service reports and documentation

Coordinate with internal teams for issue resolution

Complete tasks assigned by the reporting manager.

Required Skills & Qualifications

Diploma/ITI in Mechanical Engineering, Fitter, or Turner (mandatory)

Minimum 1 year or completed apprenticeship in a relevant field

Good English communication skills to engage with clients from South India

Mandatory residence in Hyderabad or Secunderabad

Willingness to travel across the South India region

Hands-on technical expertise in field service operations

Good communication and customer-handling skills

Ability to work independently in a remote setup

Benefits

Flexible working schedule

Supportive work environment

Provident Fund

Health insurance

15 Paid Leaves

16 Public Holidays + 1 Optional Holiday annually and 18 Earned Leaves

Work Location: Remote

Pay:13,000.00 - 20,000.00 per month.