Field Service Engineer (North India) - EA & IRMS

Elementar India Pvt. Limited is a 100% subsidiary of Elementar Analysensysteme GmbH. Located near Frankfurt, Germany, Elementar is the leading manufacturer of analytical instruments for the analysis of key elements like Carbon, Sulphur, Nitrogen, Oxygen or Hydrogen in all kinds of substances.

Our devices ensure the quality of life and are used when it comes to the analysis of water, soil, food, chemicals, fuels or metals in industry, public institutes, and research centers.

Elementar is active in Indian market since last over 25 years. To further expand our business, we are now looking for: -

Field Service Engineer for EA & IRMS

Location : Gurugram, Harayana (candidates willing to relocate to Delhi, Gurugram)

Territory: North India & based on requirements Pan India

Your role and responsibilities

• Responsible for the installation and set-up of whole Elementar product group: high temperature combustion analyzer for non-metallic elements (C, H, N, O, S) for TOC-water, IRMS and N-protein analysis.
• Offering technical consultation and support to our customers
• Providing service and maintenance for the mentioned products as well as technical customer training courses in office or at the customer's premises (Online / Offline)
• Keeping track of maintenance contracts (AMC's), encouraging users to accept AMC proposals, and maintaining good relationship with the users.

What is required for this role

• You should have a Degree/ Diploma in a scientific or relevant engineering subject or equivalent
• You should have minimum of 12 years of experience in installation and set-up of analytical instruments, preferably Mass Spectrometer / elemental analysers.
• A structured and solution-oriented approach is a matter of course for you
• You should be able to work independently and be self-motivated and you should also persuade with your strong customer and service orientation
• You shall be fluent in English
• You are experienced working with a CRM / SAP system and MS Office Applications
• Having a driving license is as essential as a high willingness to travel and flexible working hours
• You may be asked to visit any customer within India as the need arises.
• You should be familiar with the PC and have some basic knowledge of hardware and software.
• Should have basic knowledge and understanding of chemistry.

Become a part of the Elementar family!

We offer you a responsible and exciting position with a long-term perspective in our owner managed company which stands for innovation and sustainability.

Our recruiting team will carefully review and consider each individual application. Please send your complete application documents in English to the e-mail address: [Confidential Information], keyword: Service Engineer North (m/f/d).

We thank you for your consideration and appreciate your interest in Elementar. For more information, please visit us at www.elementar.com/en-in/.