Field service Engineer, Hyderabad

Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The Service Engineer is part of the India Service organizationlocated in Hyderabad and will be Remote in nature covering the assigned territory. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

In this role, you will have the opportunity to:

• Responsible for the Operational Perfection - installing, trouble shooting, planned maintenance of the various range of Single use, Downstream and other Equipment's sold by CYTIVA Life Science

• Required to attend and close the service calls as per CYTIVA Service Quality

• Willing to stretch during the off hours and Holidays to meet Customer expectations

• Encouraged to enforce to the Key Performance Index of Service Operation, encouraged to assist in growing the service business by selling the AMC, Spares, Validation & Automation solutions to the customers

• Make the commercial offers for the service offerings and follow up also encouraged to collect the payments from the customers for the services rendered and solutions sold.

The essential requirements of the job include:

• Bachelor's Degree/ Diploma in Instrumentation/ Electrical/ Mechanical/ Electronics/ Electrical & Tele-Communications Engineering with minimum 3 years experience in equipment and associated devices related to Biopharmaceutical Industry in the production/research department or in Service/Maintenance dept. of the Biopharmaceutical Industry or as a service provider to Biopharmaceutical industry.

• Ability to install, service and troubleshoot the equipment like Upstream Bio-reactors & Downstream Liquid Chromatography systems

• Interface and gel with both internal team members and external customers.

• Should have knowledge about validation services as per industry norms

• Ability to learn the processes in CYTIVA Life Sciences for reporting, escalations, revenue forecasting, travel.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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