Description
We are seeking a motivated Field Service Engineer to join our team in India. This role involves providing on-site support and maintenance for our equipment, ensuring customer satisfaction through timely and effective service. The ideal candidate will have a strong technical background, excellent troubleshooting skills, and a commitment to delivering high-quality service.
Responsibilities
- Perform on-site installation, maintenance, and repair of equipment.
- Provide technical support and troubleshooting assistance to customers.
- Conduct regular inspections and preventive maintenance on equipment.
- Document service activities and maintain accurate records of repairs and maintenance.
- Train customers on proper usage and maintenance of equipment.
- Respond to customer inquiries and resolve issues in a timely manner.
Skills and Qualifications
- Bachelor's degree in Engineering (Electrical, Mechanical, or related field) or equivalent experience.
- Technical knowledge of mechanical and electrical systems.
- Proficiency in troubleshooting and problem-solving skills.
- Familiarity with industry standards and safety regulations.
- Excellent communication and interpersonal skills.
- Willingness to travel frequently for on-site service.
- Basic computer skills and familiarity with diagnostic tools and software.
- Ability to work independently and manage time effectively.
