- Posted a month ago
- Over 100 applicants have applied
Job Description
Key Responsibilities
ESH Compliance
- Maintain site hygiene and adhere to Standard Operating Procedures (SOPs).
- Ensure proper usage of Personal Protective Equipment (PPE).
- Conduct safety training and awareness sessions for field staff.
Customer Management
- Support outage escalations, site access, and infrastructure upgrades.
- Maintain strong relationships with customers and resolve field issues promptly.
Site Quality & Process Compliance
- Ensure quality of telecom infrastructure at sites.
- Conduct site audits and enforce compliance with processes and standards.
Energy Management
- Reduce diesel consumption and manage electrical board (EB) faults.
- Ensure energy efficiency and compliance with energy-related policies.
Uptime Management
- Maintain infrastructure uptime and reliability.
- Conduct Root Cause Analysis (RCA) for outages and implement corrective actions.
- Ensure proper functioning of site automation systems.
Team Management
- Evaluate technician performance and allocate resources effectively.
- Plan and conduct training sessions to enhance team capabilities.
Landlord Management
- Ensure site access and resolve site hygiene or landlord-related issues.
- Maintain cordial relationships with landlords and site partners.
Decision-Making Authority
- Without approval: Routine maintenance, fault rectification, diesel pilferage reporting.
- With manager informed: Consumables replacement, site visits.
- With approval: Material issuance (via Area Ops Manager or Head O&M).
Dimensions
- Financial: Operate within OPEX budget.
- People: Manage 68 technicians across 100–150 sites.
- Other: Coordinate with internal and external stakeholders.
Key Interactions
- Internal: SCM, Energy Department, Security, Estate, TOC teams.
- External: IMEs/OMEs/SMEs, customer field teams, landlords, partner technicians.
Major Challenges
- Site outages due to access or DG issues.
- Theft, equipment failure, adverse weather, material constraints, and technician availability.
Skills & Knowledge
- Education: Degree in Mechanical or Electrical Engineering preferred.
- Knowledge: Electrical systems, DG sets, GSM/CDMA basics.
- Skills: Analytical thinking, planning, team management, multitasking.
- Experience: 12 years in telecom infrastructure with OME/SME/IME partner coordination.
Future Outlook
- Develop skills in active and passive infrastructure management, project implementation, and cost-efficient operations.
Typical Day
- 15%: Morning O&M calls.
- 50%: Site visits.
- 25%: Field issue meetings.
- 10%: PM validation and billing.
More Info
Key Skills
About Company
Indus Towers Limited is formed by the merger of Bharti Infratel Limited and Indus Towers. This combined strength makes Indus one of the largest telecom tower companies in the world. Enabling communication for millions of people daily, Indus will continue to provide affordable, high-quality and reliable services for the growing network connectivity needs of India.
Indus Towers Limited has over 225,910 towers and 374,928 co-locations (30th June 2024) and a nationwide presence covering all 22 telecom circles. Indus’ leading customers are Bharti Airtel (together with Bharti Hexacom), Vodafone Idea Limited and Reliance Jio Infocomm Limited, which are the leading wireless telecommunications service providers in India by revenue.
