Field Representative

TradeIndia.com, operated by Infocom Network Private Limited, is India's largest B2B marketplace, connecting global buyers and sellers with a community of over 11 million registered users. The platform supports manufacturers, exporters, importers, and service providers by promoting their offerings to a global audience. With comprehensive, up-to-date listings of products and services, TradeIndia simplifies the sourcing process by enabling direct connectivity for business transactions. Our mission is to empower businesses and foster seamless global trade through innovative features and value-added services.

The Field Representative will be responsible for building and maintaining relationships with business clients, promoting TradeIndia's services, and acquiring new business opportunities. Day-to-day tasks include visiting clients on-site, understanding their business needs, providing product demonstrations, assisting with onboarding, and ensuring high levels of customer satisfaction. This is a full-time, on-site role based in Chandigarh.

• Field Service experience with the capability to meet clients and manage on-ground operations.
• Strong Communication skills to engage effectively with clients and convey the value of TradeIndia's services.
• Demonstrated Customer Service skills, ensuring client satisfaction and resolving queries professionally and swiftly.
• Training skills to help clients understand and make the most of the platform's features.
• Sales skills, including the ability to identify and convert leads into long-term business relationships.
• Proactive and self-motivated approach with strong problem-solving abilities.
• Prior experience in B2B e-commerce, marketplace platforms, or a related industry is a plus.
• Proficiency in relevant software tools and CRM platforms is advantageous.
• Minimum qualification: Bachelor's degree in Business Administration, Marketing, or a related field.