The Field HR is responsible for driving all HR-related activities across retail stores in the assigned region. This role ensures smooth store-level HR operations, manpower availability, compliance, employee engagement, and performance management. The role requires frequent travel, strong people skills, and an ability to handle dynamic on-ground situations.
Key Responsibilities
1. Talent Acquisition & Onboarding
- Ensure timely hiring of frontline staff (Sales Associates)
- Conduct interviews and manage store-level manpower planning.
- Drive smooth onboarding and induction for all new joiners.
- Track joining documentation, ID creation, and HRMS updates.
2. Attendance, Payroll & Store HR Operations
- Monitor daily attendance, leave records, and shift adherence.
- Validate monthly attendance and coordinate with payroll team.
- Ensure compliance with minimum wages, overtime policy, and statutory norms.
- Handle employee queries related to salaries, shift schedules, and policies.
3. Employee Engagement & Welfare
- Conduct regular store visits to interact with employees and understand concerns.
- Execute engagement activities, recognition programs, and retention initiatives.
- Act as the first point of contact for employees regarding grievances.
- Maintain a positive work environment and reduce attrition.
4. Compliance & Discipline
- Ensure all stores follow company policies, grooming standards, and conduct norms.
- Handle disciplinary issues: absenteeism, misconduct, and policy violations.
- Ensure timely execution of warning letters, show cause notices, and terminations as required.
- Ensure statutory compliance (PF/ESI/PT) and documentation is up-to-date.
5. Reporting & Coordination
- Submit weekly/monthly HR dashboards, hiring status, and attrition reports.
- Collaborate closely with Territory Managers and Cluster Managers.
- Support audits and ensure proper maintenance of HR files.
Required Skills & Qualifications
- Bachelor's degree in HR / Business Administration (preferred).
- 25 years of field HR experience in apparel/retail/FMCG/service industry.
- Strong communication and interpersonal skills.
- Ability to travel extensively across store locations.
- Working knowledge of MS Excel, HRMS, and statutory HR compliance.
- Problem-solving approach and ability to work independently.
