Skills:
Hardware Troubleshooting, Technical Support, Motherboards, RAM replacement, FAN replacement, Computer Hardware Assembly,
Greetings,
We are currently looking for
IT Hardware & Desktop Support Engineers for a long-term contract position based in
Chennai.
Working Days: Monday to Saturday (Full-time availability)
Working Hours: 9am to 6pm (depends on client)
Payment Model: Per Ticket Basis
Only candidates from Chennai are preferred
Details
- The engineer will be present on-site full-time, from Monday to Saturday.
- Payment will be processed based on the number of tickets (incidents, service requests) attended and successfully resolved.
- No fixed monthly salary will be applicable only payment per resolved ticket
Required Skills & Experience
- Trained on Desktop, Portable, and Workstation latest technologies both hardware & software.
- Hands-on experience in hardware installation and troubleshooting.
- Capable of handling:
- Network Interface Cards
- Removable media devices (SCSI/IDE/SATA/SAS)
- Optical Drives (Blue-ray/DVD-ROM/CD-ROM)
- Tape Backup Units
- RAID Setup on PC
- Other associated peripherals.
- Must own a two-wheeler (Bike) for commuting between client sites.
Job Description
- Daily ticket assignment: 5-6 tickets per day.
- Responsible for collecting devices from warehouse and visiting respective client sites for onsite part replacement and issue resolution.
- Must follow standard processes and documentation protocols for ticket closures and hardware replacements.
Onboarding Details
- Mandatory Training: Selected candidates to attend training
- Onsite Work Commencement: Immediate
Location: Chennai (Multiple sites)
Candidate Eligibility & Onboarding Conditions Field Engineer (Chennai)
Own Bike with Valid Driving License
- Must possess a valid two-wheeler driving license.
- Must have their own bike for daily commute to client sites.
Willingness to Work as Field Engineer
- Should be comfortable travelling to minimum 4 to 5 sites per day within Chennai city.
Compensation Structure
- Should be OK to work for per ticket (this amount is inclusive of travel, fuel, and all expenses).
Training & Assessment
- Must attend an unpaid training for 2 weeks conducted by the client.
- Must clear two technical assessments/tests during/after training.
- Based on performance, the training period may extend OR they will start getting service tickets once their Tech ID is created by the client.
Notice Period for Dropout
- In case the candidate wishes to discontinue after onboarding or during training, they must provide a minimum of 2 weeks to 1 month notice.
If interested please share your updated resume to [Confidential Information] with subject line Field Engineer - Chennai'
