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Provide on-site and remote technical support for Cytiva's cell culture portfolio (HyClone media, serum, supplements, and upstream bioreactor workflows).
Troubleshoot cell growth, productivity, media performance, contamination, and scale-up challenges; provide experimental design guidance and recommendations.
Conduct customer training, hands-on demos, and application workshops for R&D, PD, QC, and manufacturing teams.
Support pre-sales activities including technology evaluations, product trials, and solution recommendations; map customer needs to Cytiva offerings.
Optimize workflows related to CHO and HEK cell line culture, media selection, seed train development, single-use bioreactor adoption, and scale-up strategies.
Document findings, generate technical reports, and provide regional technical insights to commercial and product management teams.
Act as a technical liaison for customer feedback, industry trends, and competitive insights; participate in conferences, seminars, and collaborations across India.
Travel extensively (6070% within territory/locations, including overnight trips).
Job ID: 144200603