Job Title: F&B Manager (Level 5)
Location: NEON Bagmane Solarium, Bengaluru
Position Overview
We are seeking a dynamic and experienced
F&B Manager to lead and manage food & beverage operations at our NEON site. This role is pivotal in ensuring exceptional hospitality standards, seamless cafeteria operations, and outstanding client experience.
Key Responsibilities
Operational Management
- Oversee day-to-day F&B operations, including cafeteria services, pantry management, and event catering.
- Ensure smooth coordination of hospitality functions such as guest services, housekeeping support, and client events.
- Maintain high standards of hygiene, safety, and quality across all service areas.
Team Leadership & Staffing
- Recruit, train, and manage qualified personnel for F&B and hospitality services.
- Supervise staff performance, provide guidance, and foster a culture of excellence.
Vendor & Budget Management
- Manage vendor relationships, negotiate contracts, and monitor service delivery.
- Control budgets, optimize costs, and ensure resource allocation aligns with operational goals.
Client Engagement & Service Excellence
- Address client queries and resolve complaints promptly to ensure customer satisfaction.
- Implement service improvement plans and monitor KPIs for hospitality operations.
Compliance & Reporting
- Enforce compliance with health, safety, and quality standards.
- Prepare operational and financial reports for senior management, including guest feedback and performance metrics.
Requirements & Skills
- Education: Degree in Hospitality Management, Hotel Administration, or related field preferred.
- Experience:
- Proven track record in managing F&B operations and hospitality services.
- Strong background in vendor management and event coordination.
- Skills:
- Excellent organizational and multitasking abilities.
- Strong negotiation and communication skills.
- Ability to remain calm and decisive under pressure.
About JLL
JLL is a leading professional services firm specializing in real estate and investment management. We help organizations worldwide achieve their ambitions by owning, occupying, and investing in real estate.
