Collaborate with Business Process Experts and users to gather business requirements and participate in solution design and development for Kinaxis enhancements.
Develop and manage delivery plans for solution enhancements, including resource allocation, priority setup, and scheduling.
Manage internal and external resources, and handle solution enhancements, bug fixes, and upgrades.
Oversee the solution release management process and ensure smooth deployment from QUAL to PROD instances.
Key Deliverables:
Successful delivery of Kinaxis enhancements, bug fixes, and upgrades.
Efficient management of external Kinaxis resources as needed.
Seamless solution deployment with minimal disruptions to business processes.
Effective collaboration with cross-functional teams, ensuring alignment on business and technical requirements.