Job Description
Reporting into the Global Manager Identity Access Operations, PAM Operations analyst will facilitate the implementation, management, and enhancement of our Privileged Access Management system. This role involves maintaining access controls, assisting with PAM initiatives, and ensuring compliance with security protocols and day-to-day PAM operational activities
Responsibilities
Support the design and execution of PAM strategies and policies.
- Support the implementation and maintenance of Privileged Access Management tools and
platforms, ensuring availability, scalability, and security.
- Onboard, maintain, and monitor privileged accounts across various systems, applications,
and environments.
- Collaborate with cross-functional teams to integrate PAM solutions into existing and new IT
systems.
- Perform regular access reviews, audits, and reporting to ensure adherence to compliance
requirements.
- Identify and address vulnerabilities, misconfigurations, or misuse of privileged accounts.
- Create and maintain documentation for PAM processes, configurations, and guidelines.
- Train and support end-users on PAM best practices and tool usage.
- Assist in incident response and troubleshooting activities related to privileged account abuse
or compromise.
- Stay informed on industry trends and emerging technologies in PAM to propose
enhancements or upgrades to the PAM ecosystem.
- Meet SLA targets.
- Participate in on-call rotation to provide SME support outside of business hours, as needed
- Support regular risk assessments and audits related to privilege access.
- Collaborate with cross functional teams to ensure adherence to security standards.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field, or
equivalent work experience.
- 2-4 years of experience in IT security or a similar role, with at least 1 year of experience in
PAM solutions.
- Expertise in provisioning accounts using AD Users and Computers, PowerShell, M365,
Microsoft Entra ID, and Windows Server Administration tools.
- Hands-on experience with PAM tools such as Delinea, CyberArk, BeyondTrust, or similar.
- Strong understanding of identity and access management (IAM) principles and best
practices.
- Proficiency in troubleshooting, scripting (PowerShell, Python), and system administration.
- Excellent analytical, communication, and organizational skills.
- Experience working in a team-oriented, collaborative environment.
- Languages required: English.
- Strong technical and business acumen,
- Experience with Service Now, understanding of SLAs and the importance of meeting SLAs.
Preferred
- Certifications such as Delinea, CyberArk Defender, CISSP, CISM, or equivalent.
- Experience with securing privileged access in an enterprise environment.
- Knowledge of risk management and security assessment methodologies.
BGV:
- Employment with WSP India is subject to the successful completion of a background verification (BGV) check conducted by a third-party agency appointed by WSP India.
- Candidates are advised to ensure that all information provided during the recruitment process including documents uploaded is accurate and complete, both to WSP India and its BGV partner.
About Us
WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately
4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than
73,000 globally, in 550
offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.
At WSP we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones:
Our People, Our Clients, Our Operational Excellence and Our Expertise.
www.wsp.com
We are
- Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
- A collaborative team that thrives on challenges and unconventional thinking.
- A network of experts channeling our curiosity into creating solutions for complex issues.
Inspired by diversity, driven by inclusion, we work with passion and purpose.
Working with Us
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
Our Hybrid Working Module
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
- Maximize collaboration.
- Maintain product quality and cultural integrity.
- Balance community, collaboration, opportunity, productivity, and efficiency.
Health, Safety and Wellbeing
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our Making Health and Safety Personal initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.
Inclusivity and Diversity
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.
Imagine a better future for you and a better future for us all.
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
With us, you can.
Apply today.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. 
