Job Description
Job Description
Key responsibilities Operations Management
Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory of Mondelez DC
Need to unload all the SKUs batchwise and ensure timely GR and Putaway.
Ensure for accurate batch wise FIFO/FEFO picking and dispatches
Need to plan required manpower in line with volume fluctuations
30 plus staff needs to be handled independently with teamwork
Responsible for Stock Accuracy and batch accuracy
Need to analyze and close all the inventory related issues timely
Need to ensure good hygiene in cold and dry storage areas
Timely redressal of customer/depot queries
Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10th of current month
Not to compromise on safety of employees and premises
Timely escalations to Management on non-compliances
Taking care of GIT (Goods in Transit) for timely GRN at stores and RDs
Analysis of Stores and RDs complaints and solving within the defined timelines
Stock transfers from location to location. DC to DC based on need
Zone/locs finalization along with customer.
Regional P & L management
Ensure zero debits from customer
Avoid productivity loss in Ops to sustain margins
Ensure P & L in line within budget
Customer relationship Management
Support in customer based on timely need.
Resolving customer queries and sending reports timely.
Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager
