Department
Operations - Transport
Location
Oakridge International School Bachupally, Hyderabad
Job Summary
The Transport Parent Relationship Executive is responsible for managing communication between parents and the transport department, addressing transport-related queries, ensuring timely updates on routes and schedules, and supporting safe and efficient student transportation.
Key Responsibilities
- Act as the primary contact for parents regarding transport services.
- Address transport queries, concerns, and feedback from parents.
- Communicate bus routes, timings, delays, and transport updates.
- Maintain student transport records and parent contact details.
- Coordinate with drivers, attendants, and transport team to resolve issues.
- Support transport registrations and route allocations.
- Maintain reports related to transport operations and parent communication.
Qualifications
Bachelor's degree in any discipline preferred.
Experience
2-4 years of experience in customer service, coordination, or school administration.
Skills
- Strong communication skills
- Customer service orientation
- Problem-solving ability
- Good coordination and organizational skills
- Basic knowledge of MS Office
