Job Description
SR EXECUTIVE/ EXECUTIVE Lending
In this role you will be responsible for managing all aspects of the stakeholder management and
operations. This position requires the ability to dive deep for root cause analysis, manage funnel and
develop action plans in support of drivingprocess improvements.
Your work time would be equally divided between calling & connecting with stakeholders, and analyzing
data and improving process for productivity.
What You'll Do
- Engaging with Internal stakeholder conduct recon and get our asks moved from internal
stakeholders. Identify opportunities too.
- Engaging with Sellers on capturing intent and helping them complete the journey. Manage
their expectations and handle queries
- Partner engagement manage partner and help run program successfully. This includes
calling and relationship management
- Proactive Auditing of buyer feedbacks and seller behavior to identify and disable mischievous
sellers
- Process improvement identification of areas of improvement and data driven interventions to
improve overall quality and efficiency
Candidate Attributes
- Proficient Hindi & English Speaker (Mandatory)
- Proficient in Excel, Google Docs, Sheets, to manage multiple data points and analyze them for
usage
- Should be Ok with Calling
- Good to have knowledge of SQL, able to interpret algorithms, run simple DB queries to generate
report
- Ability to multitask & good logical reasoning ability
- Should have own working laptop and Wi-Fi (Mandatory)
Education Qualifications
- > 70% in 10th and 12th standard & Full-time Bachelorsin Engineering, Technology, Science
- Full time MBA will be an added advantage
