We are looking for energetic, customer-focused, and detail-oriented professionals to join our dynamic support team as Level 1 Support Executives. This is an exciting opportunity for individuals who are passionate about delivering outstanding customer service and wish to build a rewarding career in the IT/Healthcare/Software services domain.
As a Level 1 Support Executive, you will be the first point of contact for our clients. Youll assist users by answering incoming calls, responding to chat messages and emails, resolving routine queries, and escalating complex issues to appropriate teams. Your ability to remain calm, attentive, and solution-focused is key to ensuring a smooth customer experience.
