Responsibilities
- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls.
- Convince/encourage clients for site visit.
- Actively pursue leads and convert them to site visit.
- Manage sales leads by providing response to clients maintaining high quality of service and performance standards.
- Analyze client requirements and assist them with their quires and clarifications.
- Coordinate client site visit with the onsite sales team.
- Successfully create business from new and existing customer accounts.
- Build rapport and establish long term relationships with customers.
Qualifications
1-5 years of experience in Customer Support Voice process/telecalling (Freshers with excellent communication can be considered)
Prior experience with real estate customer support would be an added advantage.
Strong written and verbal communication skills.
Strong sales ability, business acumen and commercial awareness.
Excellent customer service skills.
Good convincing and negotiation skills.
Good inter-personal and relationship building skills.
Available to work on weekends.
Candidate must be multi lingual (English, Tamil).
