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Executive - Online Operations - Andheri

1-6 Years
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Job Description

  • Manage on-spot issues such as check-in problems, payment discrepancies, and booking cancellations efficiently
  • Process refunds and booking amendments in a timely manner to ensure customer satisfaction
  • Handle rate match requests received from trade partners promptly and accurately
  • Oversee FIT (Free Independent Traveler) hotel bookings and respond to related queries
  • Coordinate with internal teams and trade partners to facilitate smooth travel operations
  • Maintain high levels of customer satisfaction through effective and timely issue resolution

More Info

Job Type:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

We believe in providing more than just human resources management. We’ve worked with countless SMEs over the years' offering support and guidance, now reflected in the range of HR services we offer.

Job ID: 122883653