Job Description Messaging Executive (Client Outreach) | OneNDF
Role: Messaging Executive (WhatsApp / SMS / Email)
Location: Delhi NCR (On-site/Hybrid)
Type: Full-time
Experience: 02 years (freshers can apply)
Role Overview
We are hiring a Messaging Executive who will be responsible only for sending pre-approved messages to our client database across WhatsApp, SMS, and Emailas per the campaign calendar and instructions shared by the marketing/sales team.
This is a pure execution role (no strategy/content ownership required).
Key Responsibilities (Only Messaging)
- Send WhatsApp broadcasts / bulk messages using approved templates
- Send SMS campaigns using approved text
- Send email campaigns using approved subject lines + content
- Send follow-up reminders as per schedule (Reminder 1 / Reminder 2 / Last-day)
- Maintain basic sending logs (date, segment name, count sent) in Excel/Sheets
- Ensure opt-out keyword (e.g., STOP) is included wherever required (as per process)
Skills Required
- Basic computer skills (Excel/Google Sheets)
- Comfortable using WhatsApp Web / WhatsApp Business tools / email tools
- High attention to detail (correct list, correct template, correct timing)
- Ability to follow SOPs and keep data confidential
