Executive – International Voice Process

Insurance Processing (Proctor) - Voice

Qualification Essential: Graduate/Under Graduate

Designation - Team Member

Experience: Minimum 6-12 - Months experience in a BPO, Banking Process, Mortgage/Insurance

Role & Job Description:

• Good Knowledge of Insurance processing (US)
• Good Reading Comprehension i.e. ability to read text, understand its meaning and process it
• Excellent Verbal & Written communication with neutral accent.
• Must have prior experience in international calling, preferable US.
• Domain expert in Insurance- USA.
• Computer skills Windows OS, MS office 2003, Image Applications, Etc.
• Should understand customer Quality & productivity expectations
• Flexible for Shift rotations and 5 days a week working if required should support on weekends (Saturday and Sunday). No Indian Holidays
• Should be able to perform in multiple processes
• Good Typing Skills ( 30/35 words per minute)

Language Expertise:

• Good written & verbal English communication skills
• Excellent comprehension of written English, documents

Important Note:

1. Both the ways transportation is provided.

2. 5 days (Mon - Fri ) WFO.

3. US Shift timings only. (6 pm - 3am).

Coforge is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law