About The Opportunity
We operate in the Healthcare sector, focused on hospital operations, patient services, and revenue cycle management across clinical and outpatient settings. This on-site role supports front-office operations, billing, and insurance coordination for a fast-paced hospital environment in India.
Role: Hospital Billing & Front Office Executive
Role & Responsibilities
- Manage patient front-desk activities: patient registration, appointment scheduling, and accurate capture of demographic and insurance details.
- Prepare and process OP/IP bills, collect payments at the cash counter, and issue receipts with correct ledger postings.
- Submit and follow up on insurance/TPA claims, resolve rejections, and coordinate claim adjudication to ensure timely settlement.
- Maintain billing records, perform daily cash reconciliation, and update revenue reports for the billing manager.
- Coordinate with clinical departments to verify services, codes, and authorizations required for accurate billing (ICD/CPT where applicable).
- Handle patient queries and billing disputes promptly, escalating complex issues to the billing supervisor for resolution.
Skills & Qualifications
Must-Have
- Working knowledge of Hospital Management Systems
- Experience with Medical Billing Software
- Patient Registration Systems
- Insurance Claim Processing
- ICD-10 coding familiarity
- MS Excel (reconciliations and basic reporting)
Preferred
- TPA Management experience
- Claims Reconciliation skills
- Exposure to hospital revenue-cycle processes (OP/IP billing)
Qualifications & Experience
- Prior experience in hospital front-desk or billing operations is preferred.
- Customer-facing experience with good numerical accuracy for cash handling and billing.
- Willingness to work on-site and adapt to shift timings as needed for hospital operations.
Benefits & Culture Highlights
- Structured onboarding and on-the-job training for hospital systems and billing workflows.
- Opportunity to grow within revenue cycle and hospital administration roles.
- Collaborative, patient-centric workplace with defined escalation and support channels.
Location: On-site across India. If you are detail-oriented, comfortable with billing systems, and thrive in a patient-facing hospital environment, this role offers a strong platform to build a career in healthcare administration.
Skills: customer service,billing software,technical proficiency,analytical skills,data analysis,communication skills,telecommunication billing,billing systems,adaptability,billing processes,microsoft excel,numerical skills,ip,erp systems
