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Executive - Customer Support - International Voice Process

Shashwath Solution
Bengaluru
0-1 Years
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  • Posted 8 days ago
  • Over 50 applicants
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Job Description

Role Responsibilities:

  • Manage customer queries via voice, chat, and email channels
  • Follow processes and escalate unresolved issues appropriately
  • Attend training to enhance service knowledge and skills
  • Maintain adherence to 24/7 shift operations and company policies

Key Deliverables:

  • Timely and effective resolution of customer concerns
  • Accurate use of CRM and support tools
  • Enhanced customer satisfaction metrics
  • Continuous upskilling through GDS (Amadeus) training

More Info

Job Type:
Permanent Job
Industry:
Consulting
Role:
Customer Service Executive (Voice), VP/Head - Customer Service, Customer Service Executive (Non-voice), Customer Support Engineer/Technician
Function:
Customer Service/Call Centre/BPO, Telecom/ISP
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Shashwath Solution

Shashwath Solution

Job ID: 118646149

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Last Updated: 08-01-2026 09:40:58 AM
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