Executive Customer Care

ASTER DM HEALTHCARE LIMITED is looking for Executive Customer Care to join our dynamic team and embark on a rewarding career journey

• Responding to customer inquiries
• Resolving customer complaints and issues in a timely manner
• Providing information about products and services
• Managing customer accounts and updating customer information
• Following up with customers to ensure satisfaction
• Providing excellent customer service and maintaining a positive attitude
• Collaborating with other departments to ensure customer satisfaction
• Documenting customer interactions and transactions
• Excellent communication skills, both written and verbal