Executive - Credit Control (Manufacturing/Export industry)

Job Responsibilities:

• Monitor and manage accounts receivable to ensure timely payments.
• Contact clients with overdue accounts through phone, email, or letters.
• Negotiate payment terms and arrangements with customers as required.
• Maintain accurate and up-to-date customer account details in the system.
• Ensure customers adhere to agreed-upon credit terms and conditions.
• Prepare and deliver weekly/monthly reports on aging accounts and overdue invoices.
• Report on bad debt levels and take necessary actions to mitigate risks.
• Investigate and resolve customer disputes related to payments.
• Collaborate with sales and customer service teams to improve collections.
• Identify and escalate high-risk accounts for legal action or third-party involvement when necessary.
• Maintain comprehensive records of all communications and actions for each account.

Skills & Knowledge:

• Proficiency in Tally and MS Office (Excel, PowerPoint).
• Strong understanding of credit control procedures and best practices.
• Ability to manage multiple accounts and work effectively under pressure.
• Excellent communication and negotiation skills.
• Proficiency in English (Good verbal and written skills).