Executive Assistant

Designation: Coordinator Client Follow-ups & Administration

Location: Gurugram (On-site)

Reporting To: Director

Role Overview:

We are looking for a proactive and detail-oriented Coordinator to support client interactions, follow-ups, and administrative related tasks. The role will primarily involve acting as a bridge between the management and clients, ensuring timely communication, documentation, and smooth execution of ongoing activities. The ideal candidate will be an excellent communicator, highly organized, and capable of check listing, tracking, and following up on multiple tasks simultaneously.

Key Responsibilities:

1. Regular follow-ups with clients to track progress, collect updates, and ensure timely completion of deliverables.

2. Receive, verify, and maintain client documents; prepare checklists to ensure all required information is in place.

3. Coordinate with internal teams to close open points and update status trackers.

4. Act as the first point of contact for clients for routine communications and updates.

5. Maintain records, trackers, and MIS for client-related tasks and deadlines.

6. Provide day-to-day support to the Director by managing administrative and operational follow-ups.

7. Draft, review, and share client communications in a professional and timely manner.

8. Assist in scheduling meetings, preparing minutes, and tracking action items.

9. Proactively identify pending issues and ensure their closure through effective coordination.

Key Requirements:

1. Graduate with 25 years of experience in client coordination, administration, or EA roles.

2. Excellent communication skills (verbal & written).

3. Strong organizational and follow-up skills with attention to detail.

4. Ability to multitask and work under pressure with tight deadlines.

5. Ability to write mail communication.

Preferred Skills:

1. Prior experience in handling client communications and documentation.

2. Strong interpersonal skills to engage with senior stakeholders.

3. Ability to work independently with minimal supervision.