Description
We are seeking an Executive AR Caller in India to manage our accounts receivable process. The ideal candidate will be responsible for making outbound calls to clients, negotiating payment terms, and ensuring timely collections while providing excellent customer service.
Responsibilities
- Make outbound calls to clients to follow up on account receivables.
- Negotiate payment terms and resolve any discrepancies in billing.
- Maintain accurate records of calls and client interactions in the CRM system.
- Provide excellent customer service while handling inquiries and disputes.
- Collaborate with the finance team to ensure timely collections and reporting.
Skills and Qualifications
- 1-5 years of experience in account receivables or collections.
- Strong communication and negotiation skills.
- Proficient in using EPIC software and Microsoft Office Suite.
- Ability to handle sensitive information with confidentiality.
- Detail-oriented with excellent organizational skills.
