Purchase Order Management
- Ensure accurate and timely creation, modification, acceptance, closure, and monitoring of POs in compliance with policies and procedures
- Review incoming requisitions for accuracy and completeness, referring or redistributing when needed
- Handle invoice resolution to enable smooth supplier payments
- Liaise with category teams to ensure sourcing instructions are followed and category guidance is up to date
- Engage with cross-functional collaborators (requestors, sourcing specialists, engineers, material coordinators, etc.) to finalize procurement decisions
- Issue RFQs when required to secure price and delivery details
- Serve as the single point of contact between the Business Procurement Team and the Global Business Services (GBS) Team
- Perform PO quality checks and ensure maintenance, approval, and timely updates
- Investigate and resolve PO-related issues including delivery, quality, or invoice discrepancies
Process & Performance Management
- Monitor and manage the end-to-end transactional pipeline for workload prioritization
- Handle and coordinate PO changes and ensure timely resolution of discrepancies
- Provide Order Management support and guidance across GBS and business partners
- Proactively contribute to continuous improvement projects and efficiency enhancements
- Provide analysis, recommendations, and performance reporting
Team & Stakeholder Engagement
- Inspire and coach team members while maintaining an inclusive and collaborative work culture
- Liaise with global stakeholders in various time zones, ensuring seamless communication
- Deliver a high level of stakeholder satisfaction and maintain strong vendor relationships
- Support team members in resolving escalated issues and ensure delivery of outcomes
Operational Excellence
- Support audit requirements and risk mitigation initiatives
- Ensure alignment with BP procurement policy, country-specific regulations, and business asset guidelines
- Participate in change management, system enhancements, and process digitization
Expectations
- Handle day-to-day procurement operations and provide support to the team
- Ensure high-quality PO creation with attention to detail and risk mitigation
- Lead teams managing vendors across regions and systems
- Foster strong communication and influencing skills across all organizational levels
- Work in US shift hours (04:00 PM to 01:00 AM IST)
Qualifications and Experience
- Bachelor's degree or equivalent in Management, Business, Engineering, Finance, or Accounting
- 810 years of procurement experience in client-focused or global service delivery roles
- Certification in CPSM, CIPS, or CPM is an advantage
- Strong knowledge of procurement, accounts payable practices, and general accounting
- Experience with SAP, SRM, Ariba, and Salesforce platforms
- Advanced Excel skills and ERP system experience
- Proven cross-cultural and international work exposure
- Excellent English communication skills
