Event Production Manager (4- 6 years)

Company Description

Benchmark Experiences specializes in designing and delivering extraordinary events that go beyond the ordinary. From corporate conferences, incentive offsites, and leadership summits to product launches, brand activations, and gala evenings, we create exceptional experiences. Combining creativity with seamless execution, we focus on crafting events that inspire individuals, strengthen teams, and elevate brand presence. Our mission is to deliver memorable and impactful moments tailored to client needs.

Role Description

This is an on-site full-time role based in Bengaluru for an Event Production Specialist with 4-6 years of experience. The Event Production Specialist will be responsible for planning, organizing, and executing events, ensuring every detail is precisely managed. The role involves event production, overseeing the event timeline, liaising with clients and vendors, managing budgets, and coordinating on-site logistics to ensure smooth execution of events.

Key Responsibilities

• PreEvent / Planning Phase:
• Work with Sales, Client Servicing & Creative teams to understand scope, event objectives, concept/theme, client expectations.
• Prepare detailed production plans, timelines, runsheets, show flow, technical specifications.
• Identify and manage vendors & suppliers (AV/audio, lighting, staging, dcor, signage, catering, travel, accommodations). Negotiate rates, contracts, ensure SLAs.
• Coordinate with Creative / Design for branding, signage, dcor, graphics, experiential elements.
• Secure required permits / licenses / insurance, as applicable.
• Plan logistics: transport, accommodation, shipping of materials & equipment.
• Budget & Cost Control:
• Develop and monitor production budgets. Track expenses vs estimates. Flag and manage variances.
• Seek cost efficiencies without compromising quality.
• Production / Onsite Execution:
• Oversee venue setup: staging, lighting, AV, dcor, seating arrangement etc. Ensure all production technical elements are functioning.
• Manage onsite teams (vendor staff, contractors, internal crew), ensuring clarity in roles and smooth coordination.
• Conduct technical checks and rehearsals; ensure timings, cue sheets, backups for critical parts.
• Monitor event flow; troubleshoot realtime issues. Maintain quality, safety, compliance (venue rules, safety norms).
• Coordinate with client onsite ensure expectations are met, changes handled professionally.
• PostEvent:
• Supervise teardown / breakdown and ensure efficient closeout.
• Reconcile vendor invoices, liaise with finance for payments.
• Prepare postevent report: what worked, what could be better, client feedback, lessons learned.
• Ensure all deliverables (photos, videos, data) are collected, catalogued and handed over as per client / internal requirements.
• Continuous Improvement & Collaboration:
• Maintain a vendor database; evaluate vendor performance.
• Keep up with trends, new technologies, production techniques in the MICE events space.
• Collaborate with Sales, Marketing, Creative, Operations, and Client Servicing teams to deliver cohesive events and maintain brand positioning.

Skills & Qualifications

• Bachelor's degree in Event Management, Hospitality, Production, or related field.
• 4-6 years (or more, depending on seniority) experience in event production / operations within the MICE / events industry. Prior experience with both smallscale and largescale events is preferable.
• Strong understanding of technical production: AV, lighting, staging, sound, dcor etc.
• Excellent project / time management skills: ability to handle multiple events/projects concurrently with strict timelines.
• Good negotiation skills; ability to manage vendors and contracts.
• Budget management and financial acumen.
• Strong communication & interpersonal skills; able to coordinate with clients, internal teams, vendors.
• Problem solver who can stay calm under pressure and adapt to lastminute changes.
• Attention to detail; high quality standards.
• Willingness to travel / work onsite; flexibility with work hours (events often require early mornings, nights, weekends).

Key Performance Indicators (KPIs)

• Ontime delivery of events (setups, rehearsals, show start, tear down).
• Event delivery within or under budget (variance between estimated vs actual).
• Number of production issues or onsite glitches per event.
• Client satisfaction scores / feedback.
• Vendor performance (quality, timeliness, reliability).
• Number of repeat clients / referrals from events.