Ethics Specialist

About PhonePe Compliance

PhonePe considers its Compliance function a core strategic strength vital for maintaining stakeholder trust and ensuring strict adherence to global and local regulatory requirements. Led by the Chief Ethics & Compliance Officer, the team's primary responsibility is to identify and mitigate risks, utilizing Subject Matter Experts (SMEs) across various vertical (business-focused) and horizontal domains. This comprehensive structure ensures that the Compliance function works closely with teams across the entire organization.

A. Position objective:

This position is responsible for the management, execution, and oversight of key components of the Ethics program for PhonePe Group. The position reports to the Associate Director (Ethics and Investigations) and rolls down to overall Compliance Org. of the PhonePe Group, with a responsibility for the strategic design, planning, execution and

integration of all elements as well as ensuring consistency of interpretation and application of the Statement of Ethics / Code of Conduct policy.

B. Major Responsibilities:

1. Supports in managing and overseeing the Ethics case management program by ensuring all reported cases from across the PhonePe Group are addressed in a timely

manner, consistent with global governance expectations and mandates, as well as proactively develops company specific tools/process to further improve and enhance

case handling to meet or exceed established KPIs and business needs.

2. Supports in managing Ethics investigations, working closely with investigators, HR, and legal to drive the process and ensure timely conclusion of cases.

3. Supports in developing, monitoring, and reporting on company's case management metrics and ensuring the proactive update of the cases on the Case Management

Tool.

4. Actively contributes to the development, implementation and/or execution of the Ethics training and awareness program including the development of training

content; delivery and tracking of training sessions.

5. Supports in execution, coordination, and participation in activities to assess the effectiveness of the ethics program, including but not limited to risk assessments,

Continuous Improvement Reviews and Compliance site Tours.

C. Required Skills and Knowledge:

Key Skills

Practical, Technical and Professional Knowledge/Skills Level: Working Knowledge

Additional Skills & Knowledge - Ability to exercise sound judgment.

Exceptional written and verbal communication skills

Ability to work cross-functionally, build strong relationships and partner effectively with others to address issues.

Good organizational and time management skills

Ability to manage competing priorities in a fast-paced environment.

Basic business IT skills, including proficiency with Office Suite/Google Workspace, collaboration apps, etc.

Qualification And Experience Requirements

Legal/ compliance professionals or Chartered accountant with 2 to 4 years experience

Knowledge of Ethics investigation procedures.

Related work experience with Ethics investigations, HR, Legal and/or compliance

areas will be preferred.