Estate Manager

Company Description

MadSign Media is a creative growth partner for luxury jewelry, direct-to-consumer brands, and fast-growing Indian businesses. The company integrates brand, performance, AI, and content into a single, accountable system designed to deliver measurable and compounding outcomes. Team members collaborate closely with clients to build data-informed strategies that strengthen brand presence and accelerate growth. MadSign Media offers a dynamic environment for professionals who want to work at the intersection of creativity, technology, and performance marketing.

Role Description

This is a full-time, residential on-site Estate Manager role based in Hyderabad. The Estate Manager will oversee daily operations of our client property , ensuring they are safe, well-maintained, and aligned with brand standards. Responsibilities include supervising facility management activities, coordinating repairs and maintenance, managing vendors and service providers, and ensuring smooth functioning of all estate utilities and services. The role involves preparing and monitoring budgets for property-related expenses, optimizing costs without compromising quality, and maintaining accurate records and reports. The Estate Manager will also handle resident or occupant queries, address service requests promptly, and deliver a high level of customer service to internal and external stakeholders.

• Candidates should possess strong skills in Estate Management and Property Management to oversee multiple sites and ensure efficient operations.
• Candidates should possess Facility Management (FM) skills to coordinate maintenance, safety, utilities, and vendor services across the estate.
• Candidates should possess Budgeting skills to plan, allocate, and track property-related expenditures and optimize operational costs.
• Candidates should possess Customer Service skills to manage occupant relations, resolve issues promptly, and maintain high satisfaction levels.
• Relevant experience in estate, property, or facility management, preferably within commercial or high-end properties.
• Strong organizational, problem-solving, and time management abilities, with attention to detail and accountability.
• Proficiency in using property management or facility management software and basic office productivity tools.
• Comfort working on-site in Hyderabad and collaborating with cross-functional teams, vendors, and external partners.