Job Description
We are looking for an experienced SAP SuccessFactors LMS Consultant to join our team and drive the successful implementation and support of our LMS solutions. As a key member of our team, you will collaborate closely with clients, HR, and IT stakeholders to deliver tailored LMS experiences. Your expertise will help organizations streamline their HR processes and achieve their strategic goals. This role offers an opportunity to work with diverse teams and make a significant impact on our clients success.
Responsibilities
- Lead the implementation, configuration, and support of end-to-end LMS solutions, ensuring alignment with organizational policies and compliance requirements.
- Configure business rules, workflows, onboarding tasks, panels, alerts, and notifications to create a seamless new-hire experience.
- Integrate SuccessFactors LMS with Employee Central, Recruiting Management, and Document Management systems.
- Manage forms, e-signatures, compliance documents, and prepare functional specifications documentation.
- Conduct user training and collaborate with teams to ensure system stability and process optimization.
- Gather client requirements, create Functional Specification (FS) documents, and support user acceptance testing.
- Develop custom reports using Online Report Designer (ORD), Plateau Report Designer (PRD), and Story reports.
- Support data migration and user data flow from external systems or SuccessFactors Employee Central (EC) to LMS via SFTP.
- Perform instance refreshes and implement change requests (CRs) to maintain the LMS.
- Provide advanced-level support and troubleshooting for complex HR business process and LMS issues.
Qualifications
- Proven experience in implementing SAP SuccessFactors LMS solutions, with a strong understanding of HR IT business processes and requirements.
- Certification in SAP SuccessFactors LMS is mandatory.
- Experience with SuccessFactors Learning (LMS), Provisioning, RBP, ORD, PRD, and SFTP tools.
- A relevant Degree or Qualification in Business/Commerce, HR, HR Technology, or Information Systems.
- Certification and experience in SuccessFactors LMS and at least one Talent module (Performance & Goals, Succession, Recruitment, Onboarding, Compensation, LMS, etc.) are essential.
- Completion of a minimum of 3 end-to-end SuccessFactors implementations is required.
- Understanding of HR Technology-related business challenges and strategies to enhance people and business experiences.
- Experience in SF LMS projects to improve business functionality and overall performance.
- Excellent communication, problem-solving, and collaboration skills, with the ability to manage stakeholders effectively.
- A minimum of 5-10 years of experience in a similar role, with a strong track record of successful LMS implementations.
About Us
At Zensar, we're
experience-led everything. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose:
Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is
ONE with Client - a set of four core values that reflect who we are and how we work:
One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
