About The Role
Job Title: ERP Analyst
Role Summary
We are seeking an ERP Analyst with hands-on Epicor Kinetic experience to support system configuration, workflows, reporting, and day-to-day ERP operations. This role provides L2/L3 support and partners with business users to deliver stable and effective Epicor Kinetic solutions.
Key Responsibilities
- Provide functional and system support for Epicor Kinetic across Finance, Operations, and Supply Chain.
- Configure and maintain Kinetic workflows, BPMs, dashboards, BAQs, labels, and forms.
- Support UI and process enhancements using Application Studio.
- Investigate and resolve user-reported issues through root-cause analysis.
- Provide L2/L3 ERP application support and maintain support documentation.
- Support Kinetic upgrades, quarterly releases, and testing activities.
- Assist with integration, data migration, and production deployments.
- Develop and maintain system documentation and user training materials.
- Promote best practices and consistent system usage.
Mandatory Skills
- Hands-on experience with Epicor Kinetic.
- Strong understanding of ERP business processes.
- Experience with workflows, BPMs, BAQs, dashboards and reporting.
- Strong troubleshooting and analytical skills.
- Experience providing L2/L3 ERP application support.
Desired Skills
- Experience with Application Studio.
- Knowledge of manufacturing or supply chain processes.
- Experience with SSRS reports, labels, and forms.
- Basic understanding of REST APIs or system integrations.
- SQL or technical troubleshooting experience.
Required Qualifications
- Bachelor's degree in information systems, Business, or related field.
- 5 - 7 years of Epicor ERP experience, preferably Kinetic.
Opportunities for Growth
- Progression to Senior ERP Analyst or Functional Lead.
- Specialization in Finance, Manufacturing, or Supply Chain modules.
- Exposure to Epicor Kinetic cloud upgrades and transformation initiatives.
