Enterprise Sales Manager

Who are we

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture's products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.

Position Overview:

As an Enterprise Sales Manager, you will be responsible for driving sales growth and revenue within our

organization's enterprise segment. This role demands a strategic mindset, exceptional sales acumen,

and the ability to cultivate and maintain relationships with key decision-makers in large enterprises. You

will be developing and executing effective sales strategies to meet and exceed targets.

Responsibilities:

Sales Strategy Development:

Develop and implement comprehensive sales strategies for penetrating the

enterprise market segment.

Identifying target accounts, assessing market opportunities, and defining go-to-

market approaches.

Customer Relationship Management:

Build and maintain strong relationships with key stakeholders, including C-suite

executives and department heads, within target enterprise accounts.

Understand their business needs, challenges, and objectives to position our

solutions effectively.

Pipeline Management:

Oversee the sales pipeline for the enterprise segment, ensuring accurate

forecasting and timely progression of opportunities through the sales process.

Implement best practices for lead generation, qualification, and conversion.

Strategic Partnerships:

Collaborate with internal teams, including marketing, product development, and

customer success, to align sales strategies with overall business objectives.

Identify and leverage strategic partnerships to enhance our value proposition and

market presence.

Sales Performance Analysis:

Track, analyze, and report on sales performance metrics, including revenue

attainment, sales pipeline health, and customer engagement.

Utilize data-driven insights to identify areas for improvement and optimize sales

effectiveness.

Requirements:

Proven track record of success in enterprise sales, with a minimum of 2 years of

experience in a similar role.

Excellent communication and interpersonal skills, with the ability to build rapport and

credibility with senior-level executives.

Strategic thinker with the ability to develop and execute complex sales strategies in a

competitive market landscape.

Demonstrated proficiency in pipeline management, forecasting, and sales performance

analysis.

Bachelor's degree in Business Administration, Marketing, or a related field; MBA or

equivalent preferred.

Familiarity with CRM software (e.g., Salesforce) and other sales enablement tools.

Willingness to travel as necessary to meet with clients and attend industry events.