ENM / Surgery Lead Delivery

Key Responsibilities:

• Lead and manage a coding delivery team focused on E&M and Surgery specialties.
• Monitor team performance, productivity, and coding accuracy against project KPIs and SLAs.
• Conduct regular quality checks, audits, and RCA for errors and denials.
• Serve as the first point of escalation for delivery-related client queries or concerns.
• Work closely with QA and Training teams to upskill coders and reduce error rates.
• Maintain compliance with CMS, AAPC, AHIMA, and client-specific coding guidelines.
• Prepare and present daily/weekly delivery reports to management and clients.
• Support hiring, onboarding, and mentoring of new coders and team members.

Qualifications & Skills:

• Education: Life Science / Paramedical Graduate
• Certifications: CPC / COC / CCS (Mandatory)
• Experience:
• Minimum 5 years of coding experience in E&M and Surgery
• Minimum 2 years in a leadership/delivery role in a US healthcare RCM environment

Key Skills Required:

• Expert-level knowledge of ICD-10-CM, CPT, modifiers, NCCI edits, and E&M 2021 guidelines
• Understanding of multiple surgical specialties (Ortho, Gen Surgery, ENT, etc.)
• Experience managing coding delivery teams, including performance reviews
• Strong communication, stakeholder management, and conflict resolution skills
• Hands-on experience with encoder tools (3M, TruCode), EMR systems, and coding audit tools