Engineering Specialist_ Salesforce Integration Architect

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

Salesforce Integration Architect

ZS's India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients.

ZS's Scaled AIpractice is part of ZS's rich and advanced AI ecosystem, in the Architecture & Engineering Expertise Center, focused on creating continuous business value for clients using a range of innovative machine learning, deep learning, and engineering capabilities.

Being part of Scaled AI practice allows you to collaborate with data scientists to create state-of-the-art AI models, create and use cutting-edge ML platforms, create and deploy advanced ML pipelines and manage the complete ML lifecycle.

What You'll Do

• Integration & Architecture Leadership
• Own and define end-to-end integration architecture for Salesforce implementations across multiple clouds and enterprise systems
• Architect and govern integrations using MuleSoft, iPaaS platforms, REST/SOAP APIs, event-driven messaging, and ETL tools
• Define and apply enterprise integration patterns including API-led connectivity, synchronous/asynchronous messaging, and event-based architectures
• Design scalable and secure APIs and integration services that support Salesforce business processes
• Define data movement, transformation, and orchestration strategies across systems
• Salesforce Platform Enablement
• Collaborate with Salesforce Technical Architects and Developers to align integration design with Salesforce data models, security, and automation
• Provide architectural guidance on Salesforce APIs, Apex callouts, outbound messaging, Platform Events, and external services
• Ensure integrations follow Salesforce and MuleSoft best practices for performance, scalability, and security
• Client & Delivery Leadership
• Lead technical discovery sessions focused on integration requirements, system landscapes, and non-functional needs
• Confidently lead client discussions on integration strategy, middleware selection, and architectural trade-offs
• Act as a trusted advisor to client stakeholders by translating business requirements into integration-led solution designs
• Support pre-sales activities by contributing to solution scoping, estimates, and risk assessments
• Identify, manage, and proactively mitigate integration-related risks and dependencies
• Governance, Quality & Enablement
• Create and own integration architecture documentation including API specifications, sequence diagrams, data flows, and deployment models
• Define environment strategy, CI/CD pipelines, and release management approaches for integration platforms
• Review designs and implementations to ensure adherence to architectural standards and best practices
• Mentor and guide integration developers and architects, contributing to practice growth and knowledge sharingStay current on Salesforce, MuleSoft, and integration platform advancements and emerging architectural patterns

What You'll Bring

• Strong expertise in Salesforce platform integrations, including Salesforce APIs and event-driven capabilities
• Hands-on experience architecting integrations using MuleSoft Anypoint Platform or similar middleware/iPaaS solutions
• Deep understanding of API-led architecture, integration patterns, and enterprise system interoperability
• Experience with REST/SOAP, OAuth 2.0, JWT, message queues, and data transformation technologies
• Familiarity with Salesforce data models, security model, and automation features
• Experience designing enterprise-scale integration architectures in complex environments
• Strong communication and stakeholder management skills
• Experience working in Agile delivery environments
• Ability to work effectively in a global, client-facing consulting model
• Bachelor's degree in Computer Science, Engineering, or a related field (preferred)
• 6+ years of experience in Salesforce and/or enterprise integration architecture
• MuleSoft certifications strongly preferred (e.g., MuleSoft Developer, Integration Architect)
• Salesforce certifications preferred (Administrator, Platform Developer, Integration Architecture Designer)
• Proven experience acting as an Integration Architect or Technical Lead on complex programs
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

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