Program Support & Coordination
- Support the delivery of the enterprise cybersecurity awareness program, including onboarding training, annual compliance training, and awareness campaigns.
- Upload, organize, and maintain content within Learning Management Systems (LMS) and awareness platforms (e.g., KnowBe4, Proofpoint, or similar tools).
- Assist in coordinating awareness events such as Cybersecurity Awareness Month activities, lunch-and-learns, and internal communications.
- Collaborate with IT, HR, and Communications teams to ensure training content aligns with organizational policies and HIPAA requirements.
Tracking & Reporting
- Track training completion rates, phishing simulation results, and knowledge assessment scores using provided tools and templates.
- Contribute to reports and dashboards that summarize program metrics for the awareness team and leadership.
- Stay informed about common cyber threats — especially those targeting healthcare — and proactively share relevant findings with the team.
Collaboration & Learning
- Support senior team members in conducting workshops, webinars, and interactive sessions on cybersecurity best practices.
- Participate in cross-functional meetings to understand caregiver needs and gather feedback on training effectiveness.
- Actively pursue learning in cybersecurity awareness trends, instructional design techniques, and healthcare security regulations.
